TAT Agency Limited Recruitment for Graduate Trainee (Visa Officer)

TAT Agency Limited (The Acclivial Travellers Escapade Limited) is a travel agency incorporated on the 19th of November, 2018 to provide exceptional travel services such as: visa processing, school services, birth services, flight booking, travel insurance, and more to peoplewith any travel needs either locally or internationally.

We are recruiting to fill the position below:

Job Position: Graduate Trainee (Visa Officer)

Job Location: Lekki Phase I, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a dynamic and motivated Visa Officer Graduate Trainee to join our team. This position is ideal for recent graduates who are passionate about the travel industry and eager to gain practical experience in visa processing and customer service.

Responsibilities

• Assist clients with visa inquiries, including providing information on visa requirements, application procedures, and processing times
• Learn to review and assess visa applications for accuracy, completeness, and compliance with immigration laws and regulations
• Gain knowledge of visa categories, documentation requirements, and visa application processes for various countries
• Provide personalized assistance and support to clients throughout the visa application process, including document preparation, appointment scheduling, and follow-up communicationsAssist with maintaining accurate records of visa applications, approvals, and rejections, and generate reports as needed
• Participate in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in visa processing and customer service
• Collaborate with other team members to ensure efficient operations of the visa department and deliver exceptional service to clients

Qualifications

• Bachelor's Degree in International Relations, Travel and Tourism Management, or related field.

Requirements:

• Strong interest in the travel industry and desire to pursue a career in visa processing and customer service.
• Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
• Ability to learn quickly, adapt to new environments, and work effectively in a team.
• Proficiency in computer skills, including Microsoft Office applications and internet research.