Telesales Agent Job at Zerofinance

Zerofinance Limited is an online retailer of consumer goods such as Electronics and other household appliances, Mobile phones, Tablets and much more! We believe we provide consumers an enjoyable online retail experience through our user-friendly website. We offer a wide selection of authentic products from various reputable brands at competitive prices which are delivered in a speedy and reliable manner.

We are recruiting to fill the position below:

Job Position: Telesales Agent
Job Location: Lagos

Job Description

• The Telesales Agent is responsible for contacting customers and delivering comprehensive product information and delightful customer service throughout the sales process.
• This position will be selling the company’s products and services, answering questions about product or the company, asking questions to understand customer requirements, close sales and place customer orders.
• They will ensure the customer receives a premium experience with personalized attention.

Job Responsibilities

• Facilitate online sales via the website and all other customer touch points
• Educate customers on products available and navigate them through available payment options
• Follow up with all aspects of each sale until the products are delivered to the customer’s home and customer is fully satisfied
• Well versed and comfortable with the computer and other sales systems
• Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.

Preferred Qualifications

• Prior successful experience working in sales
• Minimum 2 years experience working in a similar role
• BSc Holder or equivalent.
• Not more than 27 years
• Strong written and verbal communication skills
• Highly organized.
• Excellent follow-up and follow-through skills

How to Apply
Interested and qualified candidates should send their CV to: recruitment@zerofinance.com.ng using the "Job Title" as the subject of the mail.