Ticketing Officer Job at ACE Skyline Services Limited

ACE Skyline Services Limited operate as General Sales & Services Provider (GSSA), offering a full range of services on behalf of reputable airlines, with business office in Lagos, Nigeria, ACE Skyline Services is the ideal partner for international airlines seeking cost-effective and passenger representation.

We are recruiting to fill the position below:

Job Position: Ticketing Officer

Job Location: Lagos
Employment Type: Full-time

Job Description

  • Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed.
  • Communicating with customers to answer questions about tickets, pricing, or flight schedules
  • Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders.
  • Entering customer information into a computer system to issue tickets or update records.
  • Ticketing agent jobs that involves processing electronic ticketing requests for customers or agents over the phone
  • Explaining airport rules and procedures to passengers prior to boarding flights.
  • Processing refunds for lost or damaged tickets or reservation errors.
  • Explaining applicable fees and taxes for each ticket.
  • Processing boarding passes and checking identification of passengers prior to allowing them to enter the airport terminal.

Job Requirements

  • Candidates should possess a Bachelor's Degree qualification.
  • 2 - 3 years of work experience.

Method of Application
Interested and qualified candidates should send their Resume to: recruitment@aceskylineservices.com using the Job position as the subject of the mail.