UNIX/LINUX SYSTEM Support Level 2

About the Role
We are seeking a skilled UNIX/Linux System Support (Level 2) professional to provide advanced technical support, administration, and troubleshooting of Linux/UNIX-based systems. The role involves handling escalated issues from Level 1 support, ensuring system stability, and supporting infrastructure projects across the organization.

Key Responsibilities

1. Provide advanced troubleshooting and resolution of UNIX/Linux system issues escalated from Level 1.
2. Install, configure, and maintain Linux/UNIX servers (e.g., RHEL, CentOS, Ubuntu, Solaris).
3. Manage user accounts, file systems, permissions, and security policies.
4. Monitor system performance, logs, and resource utilization.
5. Perform regular patching, updates, and system maintenance.
6. Support storage, networking, and application integration with UNIX/Linux environments.
7. Assist with system migrations, upgrades, and scripting for automation (e.g., Bash, Python, Shell).
8. Document processes, solutions, and system configurations for knowledge sharing.
9. Work closely with Level 3 engineers on complex projects and infrastructure improvements.

Qualifications:
Bachelor’s degree or HND in Sciences, Engineering, Technology, Computing.

Certifications:
RedHat Certified System Administrator/Engineer (RHCSA/RHCE), Veeam Certified Engineer, NetApp NCDA, VMware, CompTIA A+.

Experience:
RedHat Certified System Administrator/Engineer (RHCSA/RHCE), Veeam Certified Engineer, NetApp NCDA, VMware, CompTIA A+.

Special Requirements:
Knowledge of IT standards; Technical troubleshooting; HPC Cluster support; Ansible scripting.