Verification, Collection and Recovery Captain Job at Altara Credit Limited

Altara Credit Limited (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the underbanked and the otherwise financially excluded. Our debut service is “buy now, pay later” where we allow formal & informal sector workers, and SME owners to purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront, pay a small amount over time.

We are recruiting to fill the position below:

Job Position: Verification, Collection and Recovery Captain

Job Location: Sagamu, Ogun
Employment Type: Contract

Job Description

• Recovering bad debts from delinquent debtors.
• Supervise collection agents to contact debtors and pursue payment.
• Reporting daily progress against targets to the Head of collections.
• Preparing letter of demand notice to the debtors.
• Daily monitoring of debt portfolio.
• Devising customized recovery strategy on a case by case basis.
• Making outbound collection calls to debtors.
• Reducing the non-performing debts owed to the company
• Maintain accurate; up-to-date customer account information.
• Any other task that may be assigned by the Lead.

Requirements

• 1-2 years of experience in collections / Recovery in a consumer finance company, microfinance or bank
• Experience in debt collection
• Evidence of well-developed organizational skills and the ability to meet deadlines.
• Demonstrated ability to follow policy and procedures.
• Commitment to achieving performance goals
• Knowledgeable in Microsoft office tools including MS Excel, Word and powerpoint.