Workshop Manager

A.G Leventis (Nigeria) Plc. is one of the largest bakeries in Nigeria producing highly nutritious variety of bakery products and snacks, with a strong brand presence in Lagos.
A.G Leventis (Nigeria) Plc is recruiting to fill the position below:

Job Title: Workshop Manager

Location: Ibadan

Responsibilities

• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle well as maintenance documentation.
• Ensure customer focus oriented culture among the team and maintain good relationships with Customers.
• Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
• Review customers service orders and inspects the quality of repairs before the release of vehicles.
• Coordinate with sales department and arrange for delivery of new vehicles to customers within agreed time.
• Provide technical advice to team members, analyze and interpret data.
• Ensure the workshop observes all warranty process conditions.
• Continuous monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved.
• Guiding & motivating productive staff to improve productivity & efficiency.
• Monitor and control workshop expenses.

Qualification and Key Competencies

• HND/B.Eng. in Mechanical Engineering (Specialization in Commercial Vehicles).
• Minimum of 8 years strong Engineering experience with an established Commercial Vehicle Workshop.
• Perfect knowledge of Auto Trucks.
• Problem solving skill and team spirit.
• Product knowledge & skills to handle technical problems, warranty issues.
• Ability to guide & train others.
• Good communication ability both verbally and in writing.
• Computer skills: Microsoft Office Package.
• Valid driver's license.