Bank Teller / Customer Service Officer Job at Tribest Corporate Support Limited i
Tribest Corporate Support Limited is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions.
We are recruiting to fill the position below:
Job Position: Bank Teller / Customer Service Officer
Job Location: Ikoyi, Falomo, Lekki, Victoria Island, Ajah, Sangotedo, Obalende, CMC, Apapa, Iyana Oworo - Lagos
Employment Type: Full-time
Job Responsibilities
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Up-selling and Cross-selling of bank's products and services to existing and potential customers.
- Tracking, recording, reporting, and storing information related to transactions, and customers, ensuring all information is accurate and complete.
- Knowing our products inside and out so that you can answer questions.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Handling currency, transactions, and confidential information professionally..
- Ensure customer satisfaction and provide professional customer support.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating with customers through various channels.
Requirements
- OND / NCE / HND in any field
- Must not be more than 27 years old
- Cash handling experience and on-the-job training may be required.
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Good knowledge of MS Office especially Excel and Word
- Strong communication and interpersonal skills
- High level of accountability, and accuracy.
Salary
- N100,000 monthly + HMO + Pension + Leave + Proximity.
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