Call Center Agent Job at Choice Talents NG

Choice Talents NG is Nigeria’s preferred talents management company. Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Position: Call Center Agent

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Make outbound calls to prospective and existing customers.
• Present products/services clearly and convincingly to drive sales.
• Follow up on leads, inquiries, and previous conversations.
• Maintain accurate records of calls, sales, and customer information.
• Meet and exceed weekly/monthly sales targets.
• Provide feedback on customer needs, trends, and opportunities.
• Handle customer objections professionally and suggest suitable solutions.

Requirements

• HND / BSc Degree in any field
• 2 years of proven experience in telesales, telemarketing, or any phone-based customer engagement role.
• Excellent communication and negotiation skills.
• Strong persuasive ability and confidence in speaking with customers.
• Ability to work with minimal supervision and meet targets.
• Basic computer skills and familiarity with CRM tools (added advantage).
• Ability to maintain a positive attitude and handle rejection.

Method of Application
Interested and qualified candidates should send their CV to: jobs@choicetalents.com.ng using the Job Position as the subject of the email.