Client Experience Executive / Sales Representative Job at Pixels Digital Limited
Pixels as an organization came into existence at a time when Digital Photography was barely introduced or even acknowledged. The need for instant pictures with excellent quality needed to be satisfied.
We are recruiting committed & creative talents to fill the position below:
Job Position: Client Experience Executive / Sales Representative
Job Location: Ibadan, Oyo
Employment Type: Full-time
Responsibilities
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Maintain an accurate and comprehensive customer database
- Go the extra mile to engage and satisfy customers
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
- Prepare product or service reports by collecting and analyzing customer information
- Confer with Lead, Client Experience to resolve customer complaints and dissatisfaction.
- Participate in the development of new product marketing strategies to existing/ potential customers.
Requirements
- Candidates should possess a Bachelor's Degree in Marketing, Communications, Advertising, Business Management, or a related field.
- At least 2 years of experience as a customer experience executive, or a similar customer support role.
- Extensive experience in gathering and interpreting customer experience information. Proficiency in MS Office, as well as CRM software.
- Exceptional interpersonal skills and a client- centered approach.
- Great organizational and time management abilities.
- Superb communication, collaboration, and problem-solving skills.
Salary
N50,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: pixels.hr1@gmail.com using the Job Position as the subject of the mail.
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