Customer Care Representative Job at Martina Johnson Travels Limited
Martina Johnson Travels Limited - We provide all travelling services both nationally and internationally.
We are recruiting to fill the position below:
Job Position: Customer Care Representative
Job Location: Lagos
Job Responsibilities
- Manage customers incoming calls and Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints and provide appropriate solutions and alternatives within reasonable time line.
Job Requirements
- Customer orientation and ability to adapt/respond to different types of character
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- BSc/HND in Mass Communication or any Social Science discipline.
How to Apply
Interested and qualified candidates should send their CV to: matinajohnsontravels@gmail.com using the Job Title as the subject of the mail.
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