Customer Relations Officer Job at WaschePoint Limited
WaschePoint is equipped with state-of-the-art facilities such as high-efficiency washers and dryers supported by advanced technology to make clean laundry less of a chore and an alteration unit manned by well-experienced tailors to tackle fabric faults. Our avant-garde facility has a cozy lounge, fully air-conditioned laundry rooms, do-it-yourself laundry service, coffee/juice bar, free Wi-Fi, spacious parking lot, customers are sure to have an enjoyable and relaxed washing experience while they get their laundry done.
We are recruiting to fill the position below:
Job Position: Customer Relations Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- Warmly welcome customers and potential clients
- Accurately note important information and instruction stated by customers
- Manage transactions with customers using garment booking tickets and cash registers
- Answer inbound calls and initiate outbound calls professionally
- Attract potential clients by responding to calls and text about company's product and services
- Resolve customer's complaints and grievances by providing relevant information
- Sorting of garments
- Tagging garments
Educational Qualifications / Requirements
- HND / B.Sc
- 1-2 Years of experience
- Must have completed NYSC
Skills:
- Effective Communication
- Active Listening
- Time Management
- Positive Attitude
- Empathy
- Patience and Flexibility
- Problem-solving
- Conflict Resolution
- Relationship Building
Method of Application
Interested and qualified candidates should send their CV to: hr@waschepoint.com "Customer Relationship Officer" using the Job Position as the subject of the mail.
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