Customer Service / Call Center Representative Job at Ngcom Network Solutions
Ngcom Network Solutions is one of the best internet service provider in Nigeria, providing UNLIMITED INTERNET service for both Home and Cooperate users in Lagos, Port Harcourt, Abuja and Warri.
We are recruiting to fill the position below:
Job Position: Customer Service / Call Center Representative
Job Location: Lagos
Job Descriptions
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal / team qualitative and quantitative targets.
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs, clarify information, research every issue and providing solutions.
How to Apply
Interested and qualified candidates should send their Applications to: ngrecruit17@gmail.com using the "Job title" as subject of the email.
Similar Jobs
- Front Desk / Customer Service Officer Job at Brenhazy Limited
- Customer Service Representative Job at Janchine Nigeria Limited
- Cashier Job at Wasche Point Laundry Limited
- Ticketing Officer Job at Careers Verified
- Frontend Hostess Job at Amaiden Energy Nigeria Limited
- Relationship Manager Job at Keystone Bank
- Customer Data Management and Compliance Specialist Job at First Bank of Nigeria Limited
- Cashier Job at ZIM Integrated Shipping Services Limited
- Customer Relations Officer Job at Abuja Electricity Distribution Company
- Customer Care Representative Job at Next Gear Homes Limited