Customer Service personnel / Internal Controller

Capital plan microfinance co-operative society Ltd, is a pro-poor financial institution committed to the social and economic empowerment of her members through provision of access to responsive financial services on a sustainable basis. The Institution was established in 2012 and is dully registered under Cooperative Regulations and Cooperative societies Decree 1999 with a particular focus on SME and micro finance.


Job Title: Customer Service personnel/ Internal Controller
Responsibilities:


  • Provide information to customers and address inquiries regarding products and services also open account to customers, help resolve any customer's complaints. 
  • In addition assess the compliance of departments and individual employees. 
  • In accounting, for instance, the internal control reviews processes and records to see that tellers/accountants are operating in line with generally accepted accounting principles, laws, industry and company standards. 
  • The results of the reviews are shared with managers to aid in feedback, training and development to ensure greater overall compliance.

Requirements:

  • Any qualification from a relevant institution and discipline with related job experience.
  • Must be able to work at Enugu, Enugu state.