Customer Service Representative Job at Ascentech Services Limited
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lekki, Lagos
Employment Type: Full-time
Job Description
The individual will be responsible for:
- Maintaining relationships with existing company clients
- Updating the produce list on a weekly basis
- Sending the updated list to clients via email and WhatsApp
- Preparing documents needed for order processing and delivery
- Responding to inquiries received via different channels (email, phone or WhatsApp) in a timely manner
- Processing orders for delivery
- Following up with clients if orders are not being received as expected
- Coordinating with the crop management and logistics teams to ensure clients receive requested supply in a timely manner
- Resolving complaints if and when they arise
Skills
- Courteous, well-spoken, patient
- Works well and maintains composure under pressure
- Positive attitude
- Efficient with tasks / good time management skills
- Able to work well with MS office and other simple software.
Method of Application
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Position and location as the subject of the mail.
Note: Only shortlisted candidates will be contacted.
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