Customer Service Representative Job at Monmartt

Monmartt is a one stop store for babies to toddlers . We feature great varieties of products for Newborn, Infants and Toddlers. Our aim is to ensure that we meet all our clients needs with efficient customers services inline with our policy and procedure. We understand our clients needs and our experience and researches give us the ability to respond to your needs with up to date products. We also provide guidance to our first time moms. We offer products at amazing prices in line with the right quantity and quality.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Adeniji - Lagos Island, Lagos
Employment Type: Full-time

Responsibilities

• Attend to customers online via various platforms.
• Answer phone calls.
• Attend to customers online via all platforms.
• Keeping records of customers interactions, transactions, comments and complaints.
• Ensuring customer satisfaction.
• Maintaining a positive, empathetic and professional attitude towards customers at all times.
• Acknowledging and resolving customers' complaints.
• Processing orders, forms and requests.

Working Hours:

• Mondays to Saturdays: 8:30am to 7pm - Adeniji Branch
• Sundays: 12:00pm to 06:00pm. (Yaba Branch)
• 6 Off days in a month including 2 Sundays.

Remuneration
N50,000 - N65,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: shopatmonmartt@gmail.com and cc: contactus@monmartt.com using the Job Position and Location as the subject of the email.

Note

• Candidates are expected to resume immediately.
• Candidate should reside within a reasonable commutable distance from Adeniji, Lagos Island.