Customer Support/ Bookkeeping and Logistics Coordinator Job at Sherique Threads

Sherique Threads is a latest African fashion company that creates ready-made, unique designs for fashion-forward customers around the world. Inspired by the vibrant colors and intricate patterns of African textiles, Sherique Threads offers high-quality, modern fashion that celebrates the beauty of African culture. The company's mission is to promote and celebrate African fashion and design, and to provide customers with stylish, contemporary clothing that is ethically and sustainably produced. With a focus on customer satisfaction, Sherique Threads is committed to providing an exceptional shopping experience and a wide range of clothing options.

We are recruiting to fill the position below:

Job Position: Customer Support/ Bookkeeping and Logistics Coordinator
Job Location: Lagos
Employment Type: Part-time

Job Summary

• Manage customer inquiries, bookkeeping tasks, and logistics for seamless operations.

Responsibilities

• Customer Support: Address inquiries, ensuring positive experiences.
• Order Processing: Oversee from placement to delivery, ensuring accuracy.
• Cost Analysis: Identify areas for cost optimization.
• Data Entry & Process Improvement: Ensure accurate data entry and seek efficiency enhancements.
• Returns & Refunds: Manage requests, aligning with company policies.
• Bookkeeping: Maintain accurate financial records and prepare reports.
• Inventory & Suppliers: Monitor stock, liaise with suppliers for timely materials.
• Shipping Coordination: Organize and optimize shipping logistics.
• Tracking Progress: Monitor satisfaction metrics, order fulfillment time, return rates, financial reports, inventory turnover, shipping efficiency, and data accuracy.

Requirements

• Experience in customer service, bookkeeping, and logistics.
• Strong organizational and multitasking skills.
• Proficiency in relevant software for bookkeeping and logistics.

Method of Application
Interested and qualified candidates should send their CV / Portfolio to: Support@sherique.com using the Job Position as the subject of the mail.