Client Care Representative Job at Fortics Lifecare Limited

Fortics Lifecare is to be a leading healthcare holding company in Africa, developing existing healthcare assets into world-class health facilities across the continent integrating quality service delivery to clients and financial prosperity for our sake, to inspire and promote hope, health and total wellbeing by providing the best care for every patient through integrated clinical practice, continuos education and research, delivering this service at cost-effective prices.

We are recruiting to fill the position below:

Job Position: Client Care Representative

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly skilled and experienced CHEW in Nursing who is interested in the position of Client Care Representative (front desk) to join our team at our healthcare facility in Lekki Phase 1.

Responsibilities

• Provide exceptional customer service to our clients
• Respond to client inquiries and concerns in a timely and professional manner
• Resolve client complaints and issues promptly
• Maintain accurate records of client interactions
• Collaborate with other departments to ensure a seamless client experience
• Very open and Friendly with a client (patients).

Requirements

• 1-2 years of working experience in customer service or client care
• A qualified SSCE / OND / NCE/ holder certification
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in EMR portal, Microsoft Office, and other software applications
• Residency within Ikate, Igboefon, and its environs is mandatory.

Salary
N120,000 / Month.

Method of Application 
Interested and qualified candidates should send their CV to: Staff-success@fortics.org using the Job Position as the subject of the mail.