Digital Account Manager
Interraktu Digital – A full service 360 Digital Advertising Agency covering Africa based in Lagos Nigeria.
We are recruiting to fill the position below:
Job Position: Digital Account Manager
Job Location: Lagos
Job Description
- We are looking for a talented Digital account manager to join our team. The DAM will manage our client portfolio to help our clients improve their web presence.
- As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
- Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
Responsibilities
- Report on web performance metrics
- Build strong, long-term client relationships and maintain frequent contact
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Present social media strategies to clients
- Analyze digital campaigns success
- Stay up-to-date with digital technology trends
- Act as the point of contact for clients for digital management matters
Job Requirements
- Experience with customer service and account management
- BSc degree in Marketing or relevant field
- Proven work experience as a Digital account manager
- Excellent verbal and written communication skills
- Strong analytical skills
- Experience implementing and optimizing Google Adwords campaigns
- In-depth understanding of online marketing tools and social media platforms
- Hands on experience with SEO/SEM and CRM software
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