E-Banking Operations Manager (Reconciliation) Job at 4 Quarters Consultants Limited

4 Quarters Consultants Limited offers comprehensive business, IT & digital marketing services to help businesses reassess & enhance their performance.

We are recruiting to fill the position below:

Job Position: E-Banking Operations Manager (Reconciliation)

Job Location: Lagos

Job Details


  • Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures
  • Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action
  • Responsible business processes to improve customer service, cost effectiveness and controls
  • Ensure compliance with Regulatory requirements relating to Banking Operations (Account Opening documentation as it relates to the 3-tier KYC/Limit implementation per account type etc)
  • Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service.
  • Responsible for Treasury Operations in terms booking and liquidation of investments (Treasury Bills, Bonds and Interbank placements and takens) as consummanted by Treasury
  • Responsible for regulatory returns like remittances to CBN
  • Manage the Banking Operations Department (staff and budget)
  • Participate in the development of the Bank’s corporate strategy
  • Plan, organize, direct, control and evaluate the deliveries of Regional Operations Officers.
  • Ensure that the institution's policies and procedures are followed according to established guidelines and make recommendations for improvement
  • Ensure that CBN and other regulatory guidelines are strictly adhered to as it relates to all operations activities
  • Build customer intimacy and drive speed and quality through an empowered Divisional Structure
  • Co-ordinate activities that ensure current operations, practices and processes are in alignment with world standard and the best practice
  • Define performance goals for the entire team and ensure adequate monitoring/evaluation of  achievement of set goals and objectives

Method of Application
Interested and qualified candidates should send their CV to: pa@4qconsultants.com using Job Position as the subject of the email.