Front Desk / Customer Service Job in a in a Hospitality firm
EZ37 Solutions Limited, our client, a company in the hospitality industry in Oyo state is recruiting for the following personnel:
Job Title: Front Desk/Customer Service
Job Ref: EZ02922016
Location: Ibadan
Requirement
- • Must Possess A Minimum Of OND In Any Discipline
- • Must Be Computer Literate
- • Must Be Fluent In English Language
- • Age 22 -30
- • Must Be Resident In Ibadan
Job Description
- • Maintain an inventory of room vacancies, reservations and room assignments
- • Register arriving guests and assign rooms
- • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available and respond to guests' complaints
- • Check in and check out guests
- • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- • Serve customers’ meals and drinks
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