Front Desk Officer Job at Taela HR Advisory

Taela Advisory, an HR recruiting firm that recruits for notable organizations, is recruiting to fill the position below:

Job Position: Front Desk Officer
Job Location: Victoria Island, Lagos
Employment Type: Full-time

Description 

• Greet visitors in a friendly and professional manner, directing them to the appropriate personnel or department.
• Answer phone calls and emails promptly, providing accurate information and assistance as needed.
• Call up customers to remind them of their appointment
• Provide general administrative support to various departments as needed.
• Reschedule the late patient and any no-shows that occur during the day
• Monitor the schedule throughout the day to insure that all runs smoothly
• Adjust the schedule as necessary
• Collaborate with marketing and communications teams to develop social media campaigns and strategies aligned with organizational goals.
• Stay updated on social media trends, tools, and best practices, incorporating new ideas to enhance the organization's online presence.
• Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating meetings.
• Maintain a clean and organized reception area, ensuring a positive experience for visitors and staff.
• Provide quality customer service by giving the feeling of “being in good hands” to the patients through personal and telephonic counseling
• Determine the status of the next continuing care visit for each hygiene patient seen during the day to insure no one is missed
• Keep staff and doctor informed of next available opening; time allotted for emergency patients, possible noshows

Requirements

• Interested candidates should possess an OND qualification with 2 - 4 years of work experience.

Method of Application
Interested and qualified candidates should send their Resume and cover letter to: rimdinadolagos@gmail.com using "FRONT DESK OFFICER" as the subject of the mail.