Front Desk Officer Job at Taela HR Advisory
Taela Advisory, an HR recruiting firm that recruits for notable organizations, is recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Description
- Greet visitors in a friendly and professional manner, directing them to the appropriate personnel or department.
- Answer phone calls and emails promptly, providing accurate information and assistance as needed.
- Call up customers to remind them of their appointment
- Provide general administrative support to various departments as needed.
- Reschedule the late patient and any no-shows that occur during the day
- Monitor the schedule throughout the day to insure that all runs smoothly
- Adjust the schedule as necessary
- Collaborate with marketing and communications teams to develop social media campaigns and strategies aligned with organizational goals.
- Stay updated on social media trends, tools, and best practices, incorporating new ideas to enhance the organization's online presence.
- Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating meetings.
- Maintain a clean and organized reception area, ensuring a positive experience for visitors and staff.
- Provide quality customer service by giving the feeling of “being in good hands” to the patients through personal and telephonic counseling
- Determine the status of the next continuing care visit for each hygiene patient seen during the day to insure no one is missed
- Keep staff and doctor informed of next available opening; time allotted for emergency patients, possible noshows
Requirements
- Interested candidates should possess an OND qualification with 2 - 4 years of work experience.
Method of Application
Interested and qualified candidates should send their Resume and cover letter to: rimdinadolagos@gmail.com using "FRONT DESK OFFICER" as the subject of the mail.
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