Front Desk Receptionist Job at Tirta Ayu Spa

Tirta Ayu Spa is a franchise spa from Indonesia in South-East Asia. With 6 locations in Nigeria and growing, Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.

We are recruiting to fill the position below:

Job Position: Front Desk Receptionist

Job Location: Lagos
Employment Type: Full-time

Job Summary


  • We are looking for a smart and friendly receptionist to join our team!
  • You will represent our spa by being the face and voice that greets clients upon their visit or phone call and will be responsible for the first impression we make.
  • The ideal candidate should have a warm, friendly personality while also being very perceptive and disciplined.

Job Description

  • Responsible for greeting clients, answering telephones and responding to enquiries.
  • Responsible for taking bookings and scheduling appointments.
  • Handle cancellation of bookings and effective management of time.
  • At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
  • Check in spa clients for scheduled and walk-in appointments.
  • Answer customers' questions and address complaints.
  • Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
  • Attend to some clerical duties that may be assigned.
  • Work Days: 6 days a week.

Job Requirements

  • A University Degree.
  • Proven experience in customer service roles or relevant position.
  • Proficient in English (oral and written).
  • Knowledge of and familiarity with spa etiquette.
  • Good knowledge of MS Word and Excel.
  • Good organizational and multi-tasking abilities.
  • Strong communication and people skills.
  • Emotionally intelligent
  • Ability to work under pressure with little or no supervision.
  • Problem-solving skills.

Method of Application
Interested and qualified candidates should send their CV to: segun@tirtaayuspa.com.ng using the Job Position as the subject of the mail.