Front Desk Representative Job at Patmac Global Outsourcing

Patmac Global Outsourcing is recruiting to fill the position below:

Job Position: Front Desk Representative

Job Location: Asaba, Delta
Employment Type: Full-time

Job Brief

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.
• A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Qualifications

• ND, HND / Bachelor's Degree
• Interested candidates should possess an OND / HND / B.Sc Degree with at least 1 year experience as a front desk officer.

Requirements and Skills:

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Should be resident in Asaba / Onitsha
• Good interpersonal skills and fluent in English.

Salary
N85,000 - N120,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: patmacglobaloutsourcing@gmail.com using the Job position as the subject of the mail.