Front Desk/Receptionist at Pro FM

Pro FM specializes in integrated facilities management, security and cleaning solutions for industrial, commercial and residential projects of all sizes.

We are recruiting to fill the position below:

Job Position: Front Desk/Receptionist
Job Location: Nigeria

Job Summary

• Our ideal candidate is someone who has experience in customer service, with exceptional communication skills, and flexibility to take on multiple tasks.
• In addition, the ideal candidate is someone who has experience in sales, feels comfortable explaining our services to customers, while trying to convert 1 time visitors, into long term members.

Job Description

• Answer and direct a high volume of customer calls in a professional, friendly, and precise manner.
• Provide personalized support to customers, resolving issues independently or directing them to designated teams.
• Greet outside visitors, escorting them to meeting rooms, and notifying internal parities of visitor arrival.
• Perform data entry tasks including basic order entry.
• Distribute company memos and announcements.
• Maintain conference room schedules, arranging for required resources when necessary.
• Sort, distribute, and prepare mail, supplies, and courier deliveries.
• Assist office staff with a variety of general office tasks.