General Manager Job at Verus Consultants

Verus Consultants - Our client is a vibrant, creative, and proudly African fashion brand known for its ready-to-wear and bespoke Ankara styles. 

They are recruiting to fill the position below:

Job Position: General Manager 

Job Location: Amuwo Odofin, Lagos
Employment Type: Full-time

Job Summary

• With a strong commitment to craftsmanship, culture, and customer satisfaction, the brand seeks a visionary and hands-on leader to oversee operations, drive business growth, and uphold excellence across all aspects of its fashion house.

Key Responsibilities
Operations Management:

• Oversee production planning and ensure timely delivery of both ready-to-wear and bespoke orders.
• Supervise in-house staff including tailors, admin, and sales teams.
• Ensure high quality standards in fabric selection, tailoring, and finishing.

Team Leadership:

• Manage staffing needs, scheduling, training, and performance evaluation.
• Foster a collaborative, accountable, and motivated team culture.

Client Relations & Customer Service:

• Maintain strong relationships with clients, ensuring a seamless bespoke experience.
• Handle escalated customer issues and ensure client satisfaction.

Sales & Business Growth:

• Monitor sales performance and identify growth opportunities.
• Collaborate with the social media teamto develop and implement marketing strategies (including social media).
• Analyze customer trends to inform product decisions.

Inventory & Vendor Management:

• Work with the store officer to track stock levels and manage procurement of fabrics and materials.
• Liaise with suppliers to ensure timely delivery and quality of inputs.

Reporting & Administration:

• Prepare weekly/monthly reports on sales, expenses, and team performance.
• Help with budgeting and financial tracking.

Requirements

• Candidates should possess an HND / B.Sc Degree with at least 3 years of experience.

Salary

• Competitive and negotiable, with a comprehensive benefits package that includes pension and HMO.

Method of Application
Interested and qualified candidates should forward their CV to: verusconsults@gmail.com using the Job Position as the subject of the mail.