Job Openings at Markfema Nigeria Limited

Markfema Nigeria Limited is one of the leading Health Maintenance Organisation (HMO) and a major player in the Nigeria Health Insurance Industry with Head Office in Abuja and offices spread across the country.

Due to steady growth and expansion, We seek competent, experienced and dedicated individuals to fill the position below:

Job Position: Enrolment / Marketing Agent
Job Location: Lagos
Employment Type: Full-time
Reports to: Regional Head, South-West

The Candidate


  • Shall be committed and willing to break barriers to secure business and fulfil give task
  • Shall be highly motivated, self-driven, and able to work alone as well as in a team.
  • Shall possess good charisma and oratory skills.

Key Responsibilities

  • Sensitization and registering prospective enroll under Lagos State Health Insurance Scheme(LSHS/LASHMA) especially the informal sectors.
  • Identifying business opportunities and prospects for the Organization under Lagos State Health Insurance Scheme informal sectors.
  • Actively drive the informal sector and sell products of Lagos State Health Insurance Scheme(LSHS/LASHMA) under the Organization.
  • Membership onboarding and administration
  • Responding to queries and complaints from enrolls as regards the LASHMA products (formal and informal lives)
  • Creating, maintaining, and entering information into the database
  • Giving reports of activities / enrollment under LASHMA weekly or as it may be required.
  • Any other duties that may be assigned to you by the Management or the Designate.

Qualification Requirements

  • Minimum of OND in Marketing, Art, Social Sciences or any Management related course
  • Minimum of 2 years post qualification experience preferably in the HMO or Insurance industry
  • Knowledge of the operations of the Lagos State Health Insurance and National Health Insurance Scheme (NHIS) will be an added advantage
  • Excellent selling and customer relationship skills.

Job Position: Health Service / Quality Assurance Officer
Job Location: Abuja (FCT)
Employment Type: Full-time
Reports to: Head of Operations / Health Services

The Candidate

  • Shall be ready to work hard and push the limits in ensuring claims vetting and fluent management process.
  • Shall be responsible for vetting all claims submitted by our Providers to ensure they are error and fraud-free
  • They will manage claims payment and be involved in the resolution of medical cases requiring special attention.

Key Responsibilities

  • Examine Healthcare Providers’ Claims using the Tariff agreement to determine authenticity and payment.
  • Decline fraudulent Healthcare Providers’ Claims and state causative reasons.
  • Forward approved Claims to Team Lead for review and final approval.
  • Investigate complicated Claims and escalate to the Team lead, if necessary.
  • Carry out a physical inspection at the assigned provider’s office using the checklist.
  • Investigate complicated claims by checking the case folder and speaking to the Enrollee and the doctor.
  • Update Providers’ dashboard, and implement resolutions.

Minimum Qualifications

  • Minimum of a Bachelor of Medicine and Bachelor of Surgery (MBBS).
  • 4 years work experience.
  • Additional post-graduate qualifications will be an advantage
  • Previous relevant work experience in a similar role will be an added advantage
  • Excellent Numeracy, Analytical and Problem-solving skills.
  • Strong ability to make judgments on medical/ surgical cases in relation to benefits listed on enrollee’s benefits.
  • Ability to make a professional judgment on coverage and non-coverage of care requests per time, based on the enrollee’s benefits table.
  • Candidate must have strong computer skills.

Job Position: Driver / Administrative Assistant
Job Location: Lagos
Employment Type: Full-time

Job Summary

  • To provide secure and timely driving services to transport passengers and/or goods.
  • Deliver payment transfers to the bank and/or the suppliers, assist with postage and with pick up of office purchases, including flight tickets and any other tasks required by Head of Administration or his/her substitutes.
  • Assist with meeting room re-arrangement for various meetings/events and perform occasional handyman jobs inside the Office.

Responsibilities
Transport of staff, consumables, and hospital equipment (Logistic Support):

  • Provide transportation for staff and visit other employees
  • Distribute mail as needed, both incoming and outgoing.
  • Facilitate airport pick-ups for staff, visitors, and transportation during official visits

Service Vehicle Maintenance Management:

  • Schedule annual vehicle examinations for service vehicles with the Transportation Department and apply for the renewal of the vehicle license.
  • Determine when and what kind of maintenance the vehicle needs, keep track of general maintenance schedules, especially car tyre condition.
  • Ensure sound running of the vehicles assigned and arrange minor repairs where necessary.
  • Check oil and tyres properly and keep the service vehicles in clean condition, both inside and outside - Keep track of timely car insurance renewals
  • Update monthly mileage records.
  • Maintain logbook of each service vehicle on daily basis.

Act as backup for the Receptionist and as a messenger:

  • Assists as needed in some corporate functions assigned by answering the phone and taking care of visitor registration, incl. maintaining a register of incoming visitors.
  • Support Administration Section as a messenger by assisting with the mail deliveries, both incoming and outgoing.

Other Tasks:

  • Assist with office and meeting room re-arrangement for various meetings/events.
  • Occasional handyman jobs in the Office, such as hanging pictures and small office repairs.

Qualifications

  • Minimum of Senior secondary school certificate is required.
  • Minimum of 5 years experience as a driver.
  • A soft Technical skill in Car electrical or Mechanical parts is an added advantage.
  • A valid driver’s license is mandatory.

Skills and Competencies:

  • Highly skilled in driving light and heavy vehicles.
  • Competent at checking the vehicle for problems and performing pre/post-trip maintenance tasks.
  • Excellent driving record.
  • Knowledge of city streets and addresses.
  • Excellent GPS and navigation skills.
  • Skilled in contacting passengers by phone and arrange the pick-up time.
  • Talented in preparing and making the route in an efficient way.
  • Known for demonstrating a high level of courtesy and professionalism to passengers and coworkers.
  • Committed to helping passengers efficiently when loading and unloading their luggage.
  • Well-versed in the cleaning of both the inside and outside of the vehicle.
  • Demonstrated ability to provide a secure environment for passengers and employers while in transit.
  • Thorough understanding of motor vehicle engine functionality.
  • Effective skills in maintaining the log of mileage, the number of trips, passengers, and destinations.
  • Familiar with all traffic laws and regulations.
  • Ability to adhere to all company policies and procedures.
  • Special talent for interact with guests and clients in a respectful and amicable manner.
  • Willing to work flexible schedule and locations.

Computer Skills:

  • Must be computer Literate

Core Values:

  • Accountability
  • Resourcefulness
  • Ethics
  • Flexibility
  • Respectful Engagement
  • Empathy.

Job Position: Business Development / Marketing Executive
Job Location: Abuja (FCT)
Employment Type: Full-time

The Candidate

  • Shall be committed and willing to break barriers to secure business
  • Shall be highly motivated, self-driven, and able to work alone as well as coordinate a team.
  • Shall possess good charisma, managerial and oratory skills.

Key Responsibilities

  • Be responsible for the sourcing as well as the landing of new clients while maintaining relationships with existing clients
  • Achieve organization's business development and revenue generation target
  • Developing teamwork in marketing, planning, and strategies to ensure the effectiveness of the assigned team
  • Develop sales forecast and product branding plans
  • Prepare and present sales reports and forecasts as required
  • Closely monitor costs against businesses as well as budget.
  • Evaluate and analyze competitor's strengths/weaknesses, the market trends with a view to always updating the management for necessary action.
  • Arrange for meetings and presentations
  • Achieve allocated sales revenue targets
  • Contribute to the development of healthcare plans.

Qualification Requirements

  • Minimum of a B.Sc in Marketing, Sciences, Art, Social Sciences or any Management related course
  • Post-graduate qualifications or certifications will be a great advantage
  • Minimum of 5 years relevant experience preferably in the HMO or Insurance industry
  • Knowledge of the operations of the National Health Insurance Scheme (N HIS) is a prerequisite
  • Excellent selling and customer relationship skills.

Note

  • Upload your CV and Cover Letter in the link above.
  • Only successful candidates will be contacted.