Job Vacancies at Arnergy Solar Limited

Arnergy is a distributed utility providing energy reliability to SMEs and economic clusters in emerging market with flexible acquisition options including energy Subscription (ES) based on monthly fixed fee, consumer financed Lease to Own (LO) with monthly instalment or a Outright Sales (OS) option. Arnergy is on track to deploy excess of 100 Megawatt installed PV capacity powering more than 35,000 businesses across impact sectors not limited to Healthcare, Education, Hospitality by 2023. If you are excited to be part of the solution to Africa's energy crisis starting with Nigeria, we are happy to have you on board.

We are recruiting to fill the following positions below:

1.) Regional Distribution Channel Manager

Job Locations: Lagos
Employment Type: Full-time
Reports to: Senior Manager- Sales

Key Responsibilities

• Develop a strategy for expansion of the distribution channel in Nigeria that is in line with the organisation’s goals and strategy.
• Recruit Distributors and Resellers in the Solar space to partner with Arnergy.
• Maintains active relationships with Arnergy’s Distributors, Resellers and Partners to grow the Distribution channel.
• Develop and successfully execute sales strategies to exceed the sales and profitability targets across the Distribution channel.
• Work closely with Distributors and partners to plan sell-out strategies, provide quality service, organise training and provide support necessary for attainment of the channel’s objectives. Anticipates obstacles and identifies alternative strategies.
• Increase the business revenue through business expansion and fostering profitability by building strategic relationships with key stakeholders across the Distribution channel.
• Applies technical expertise, excellent market and business management skills necessary for dealing with specific, high-level target audiences.
• Use of Arnergy’s internal tools to deliver highly accurate forecasts that identify revenue and timing of all projects, resulting in a qualified pipeline of prospects and detailed input.
• Redefine, create, manage and track specific business plans/actions through regular meetings and reviews with internal and external stakeholders.
• Perform Partner’s management in a compliant way by ensuring
• Provide feedback regarding market trends, pricing and competition to commercial operations – including win/loss analysis.

Requirements & Skills
You'll be a good fit for this role if you have experience with:

• Industry/role specific: Excellent understanding of the utility industry, consumer-oriented Solid understanding of the renewable energy marketplace.
• Understands market dynamics as well as the legal and regulatory landscape.
• Functional Specific: Broad understanding of sales operations, closing sales with HNIs and ability to meet sales targets.
• Education and Experience: Bachelor’s Degree in Marketing, Business Administration or related field.
• A Master's degree is a plus. Minimum of five years of work experience in a sales and marketing environment.

We’d also like to see:

• Proven work experience as a sales manager or similar sales role
• Ability to measure and analyse key performance indicators
• Ability to lead and motivate a high-performance sales team
• Ability to handle presentations and facilitation of sales and direct marketing training.
• Display and orientation to profitability.
• Demonstration of the knowledge of market and competition
• Ability to be decisive and make timely decisions

Click here to apply online

2.) Enterprise Manager (Healthcare & other Corporate Sectors)

Job Locations: Lagos
Employment Type: Full-time

Key Responsibilities

• Develop a strategy for expansion of the distribution channel in Nigeria that is in line with the organisation’s goals and strategy.
• Recruit Distributors and Resellers in the Solar space to partner with Arnergy.
• Maintains active relationships with Arnergy’s Distributors, Resellers and Partners to grow the Distribution channel.
• Develop and successfully execute sales strategies to exceed the sales and profitability targets across the Distribution channel.
• Work closely with Distributors and partners to plan sell-out strategies, provide quality service, organise training and provide support necessary for attainment of the channel’s objectives. Anticipates obstacles and identifies alternative strategies.
• Increase the business revenue through business expansion and fostering profitability by building strategic relationships with key stakeholders across the Distribution channel.
• Applies technical expertise, excellent market and business management skills necessary for dealing with specific, high-level target audiences.
• Use of Arnergy’s internal tools to deliver highly accurate forecasts that identify revenue and timing of all projects, resulting in a qualified pipeline of prospects and detailed input.
• Redefine, create, manage and track specific business plans/actions through regular meetings and reviews with internal and external stakeholders.
• Perform Partner’s management in a compliant way by ensuring
• Provide feedback regarding market trends, pricing and competition to commercial operations – including win/loss analysis.

Requirements & Skills
You'll be a good fit for this role if you have experience with:

• Industry/role specific: Excellent understanding of the utility industry, consumer-oriented Solid understanding of the renewable energy marketplace.
• Understands market dynamics as well as the legal and regulatory landscape.
• Functional Specific: Broad understanding of sales operations, closing sales with HNIs and ability to meet sales targets.
• Education and Experience: Bachelor’s Degree in Marketing, Business Administration or related field.
• A Master's degree is a plus. Minimum of five years of work experience in a sales and marketing environment.

We’d also like to see:

• Proven work experience as a sales manager or similar sales role
• Ability to measure and analyse key performance indicators
• Ability to lead and motivate a high-performance sales team
• Ability to handle presentations and facilitation of sales and direct marketing training.
• Display and orientation to profitability.
• Demonstration of the knowledge of market and competition
• Ability to be decisive and make timely decisions

Click here to apply online

3.) Customer Experience Officer

Job Locations: Lagos
Employment Type: Full-time

Responsibilities
You’ll focus on:

• Handling inbound and outbound calls, emails, and live chats from residential, commercial, and VVIP customers.
• Escalating complex or technical issues to the Field Service or Back Office/Technical Support teams for prompt action.
• Following up with customers to ensure issues are fully resolved and satisfaction is achieved.
• Ensuring that customer concerns are addressed within SLA timelines and according to Arnergy standards.
• Monitoring and managing customer sentiment, identifying opportunities to delight customers at key touchpoints.
• Supporting marketing campaigns by following up with prospects generated from events, activations, and digital campaigns.
• Participating in customer satisfaction surveys and continuous feedback loops to improve service quality.
• Assisting in onboarding and supporting clients/distributors, providing accurate product, pricing and service knowledge.
• Contributing to developing scripts, FAQs, and knowledge base materials for consistent service delivery.
• Maintaining accurate call logs, ticketing records, and case histories.
• Tracking personal and team KPIs including response time, resolution rate, and customer satisfaction (CSAT) scores.
• Preparing weekly summaries of customer pain points, recurring issues, and potential product improvement insights.

Requirements & Skills
You'll be a good fit for this role if you have experience with:

• Bachelor’s degree in Business Administration, Communications, Engineering or a related field.
• 2–4 years of experience in customer service or call centre operations (experience in the solar/energy sector is an advantage).
• Strong verbal and written communication skills — clear, empathetic, and professional.
• Proficiency in CRM tools (e.g., Zoho, Salesforce) and call management systems.
• Technical understanding of solar PV systems, inverters, and batteries (training will be provided).
• Strong multitasking, problem-solving, and time management abilities.
• A customer-first mindset, patience, and resilience under pressure.

We’d also like to see:

• Flexibility and comfort working in a fast-paced, changing environment
• An attribute of grit
• Compliance oriented, good interpersonal skills
• High level of attention to detail.

Click here to apply online