Job Vacancies at Universal Human Resource Consult

Universal Human Resource Consult is a human resource consulting firm that effectively manages private and government organization by ensuring adequate staff recruitment and selection, staff training and co-ordination thereby creating sustainable growth and increase quality of service delivery in organizations.

We are recruiting to fill the following positions below:

1.) Quality Assurance Manager

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Overview

• The Quality Assurance Manager will beresponsible for developing, implementing, and maintaining the restaurant's quality management systems, food safety programs, and operational standards.
• This role ensures strict compliance with all local, national, and international food safety regulations, with a primary focus on upholding ISO standards to guarantee the highest level of product quality and customer satisfaction.

Key Responsibilities
Quality Management System (QMS) & Compliance

• ISO System Implementation: Establish, document, and manage the restaurant's Quality Management System (QMS) in alignment with relevant ISO standards (e.g., ISO 9001, ISO 22000 - Food Safety).
• Regulatory Adherence: Ensure full compliance with all local health codes, sanitation regulations, and industry best practices, including HACCP (Hazard Analysis and Critical Control Points) and GMP (Good Manufacturing Practices).
• Documentation Control: Maintain accurate records of all quality control checks, audits, training, non-conformance reports, and corrective and preventative actions (CAPA).

Audits and Inspections:

• Internal Audits: Conduct regular, scheduled, and unannounced internal audits of all kitchen areas, storage facilities, and front-of-house operations to assess compliance with QMS and ISO requirements.
• External Audit Management: Serve as the primary liaison for all external food safety, regulatory, and ISO certification audits. Ensure all necessary preparations are made and corrective actions are closed out promptly.
• Supplier Quality: Vet and approve all food and beverage suppliers. Conduct periodic supplier audits to ensure raw materials meet documented quality and safety specifications.

Food Safety and Operational Control

• Process Monitoring: Oversee and validate critical control points (CCPs) in food handling, cooking, chilling, storage, and service to prevent food safety hazards.
• Product Quality: Establish and maintain specifications for all finished food items, ensuring consistency in taste, presentation, portioning, and quality across all service times.
• Risk Management: Lead root cause analysis for customer complaints related to quality and food safety, implementing immediate and long-term corrective actions. Manage mock and actual product recall procedures.

Training and Team Leadership

• Training Programs: Develop and deliver mandatory food safety and quality assurance training to all restaurant staff (kitchen, service, and management).
• Culture of Quality: Foster a proactive culture of quality and food safety consciousness among all employees, ensuring staff understand their roles in maintaining ISO standards.
• Team Development: Lead, mentor, and manage any Quality Control or Assurance support staff.

Qualifications and Experience

• Bachelor's degree in Food Science, Food Technology, Microbiology, Hospitality Management, or a closely related field.
• Mandatory ISO Certification.
• Minimum of 5 years of experience in a Quality Assurance or Food Safety management role, with at least 3 years in the restaurant, catering, or high-volume food service industry.
• Proven, in-depth knowledge and practical application of HACCP principles, GMPs, and strong statistical process control (SPC) skills.

Method of Application
Interested and qualified candidates should send their CVs to:?uhrconsultlimited@gmail.com?using the Job Position and Location as the subject of the mail.

2.) Procurement Manager

Job Location: Abuja (FCT)
Employment Type: Full-time

Job Overview

• The Procurement Manager will be responsible for overseeing and managing all purchasing activities for the hotel.
• This includes sourcing, negotiating contracts, managing supplier relationships, and ensuring the timely and cost-effective acquisition of all goods and services, ranging from Food & Beverage (F&B) and operating supplies to major capital expenditures (CAPEX).
• The goal is to optimize purchasing power while maintaining quality and compliance with hotel standards.

Key Responsibilities
Sourcing and Supplier Management:

• Develop and implement effective sourcing strategies for all major purchasing categories (e.g., F&B, linen, cleaning supplies, engineering parts, Guest Supplies).
• Identify, evaluate, and qualify new suppliers and vendors based on quality, price, reliability, and service standards. Maintain a robust database of approved suppliers.
• Build and maintain strong, ethical, and professional relationships with key suppliers to ensure favorable terms and reliable supply.

Negotiations and Cost Control:

• Lead negotiations for pricing, payment terms, service level agreements (SLAs), and contract conditions to achieve the best value for the hotel.
• Continuously seek opportunities for cost savings and process improvements without compromising the quality of goods and services. Conduct regular market price analysis and bench marking.
• Work closely with the Finance team and Department Heads to ensure all purchasing remains within approved departmental budgets.

Purchasing Operations and Compliance:

• Oversee the entire PO process, ensuring all requests are properly authorized, accurately documented, and timely issued.
• Develop and enforce purchasing policies, procedures, and internal controls to ensure compliance, transparency, and prevent fraudulent activity.
• Work with the Receiving and Department Heads to monitor the quality and specifications of delivered goods, addressing any discrepancies or non-conformance issues with suppliers immediately.

Inventory and Reporting:

• Coordinate with the Cost Controller and Department Heads to maintain optimal stock levels, prevent shortages, and minimize overstocking and waste.
• Prepare and present regular reports on purchasing metrics, savings achieved, supplier performance, and market trends to the Executive Committee.

Qualifications and Skills

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.
• Minimum of 5 years of experience in a dedicated Procurement/Purchasing role, preferably in the hotel industry.
• Proficient in using hotel procurement/inventory management software (e.g., Material Control, Opera etc).
• Strong command of Microsoft Excel for analysis and reporting.
• Excellent negotiation and communication skills, strong financial acumen, high ethical standards, and meticulous attention to detail.

Salary
N300,000 Monthly.

Method of Application
Interested and qualified candidates should send their CVs to:?uhrconsultlimited@gmail.com?using the Job Position and Location as the subject of the mail.

3.) Cost Controller

Job Location: Abuja
Employment Type: Full-time

Job Description

• The Cost Controller is responsible for implementing, monitoring, and maintaining robust cost and inventory control systems across all hotel departments, with a particular focus on Food & Beverage (F&B) and operational supplies.
• This role ensures cost efficiency, accuracy in financial reporting, and strict adherence to established financial policies and procedures to maximize hotel profitability.

Key Responsibilities

• Daily tracking and control of food, beverage, and other operational costs against approved budgets and standard costs.
• Conduct detailed weekly and monthly variance analysis, investigating significant discrepancies (e.g., high consumption, low gross profit, inventory losses) and reporting findings to the Financial Controller and Department Heads.
• Maintain up-to-date and accurate standard recipe costs for all F&B items, ensuring menu prices reflect desired profit margins.
• Oversee and monitor the entire stock movement process, including purchasing, receiving, issuing, and transfers of all materials.
• Coordinate and participate in regular physical stocktakes (monthly/quarterly). Reconcile physical counts with system records and report variances.
• Ensure correct security procedures are maintained in all store areas to prevent losses and ensure the "First In, First Out" (FIFO) principle is followed for stock rotation.
• Ensure all stock movements are accurately and timely input into the relevant cost control or inventory management software.
• Check and verify supplier invoices against purchase orders, delivery notes, and agreed-upon price lists, flagging any price variances to the Purchasing department.
• Research and maintain records of current market prices for key commodities to assist the Purchasing department in negotiating the best rates.
• Prepare and distribute daily, weekly, and monthly cost reports, including F&B cost reports, consumption reports, and inventory valuation reports, for management review.
• Assist the Financial Controller in preparing annual budgets and forecasts related to cost of goods sold and operating supplies.
• Ensure all cost control activities comply with internal policies, accounting principles, and external audit requirements.

Requirements

• Diploma or Bachelor’s Degree in Accounting, Finance, Hospitality Management, or a related field.
• Minimum of 5 years of experience in a Cost Controller or similar financial role, preferably within a 4 starhotel environment.

Skills:

• Proficiency in hotel-specific cost control/inventory systems (e.g., Material Control, Micros, Opera, Fidelio).
• Advanced proficiency in Microsoft Excel for analysis and reporting.
• Strong analytical, numerical, and problem-solving skills.
• Exceptional attention to detail and meticulousness in data handling.

Salary
N300,000 / month

Method of Application
Interested and qualified candidates should send their CVs to:?uhrconsultlimited2019@gmail.com?using the Job Position as the subject of the mail.