Mart Manager Job at Damal Venture

Damal Venture, a Fast paced busness venture known for excellent service delivery, is recruiting to fill the position below:

Job Position: Mart Manager
Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description


  • Oversee cashiers, sales reps, and other employees in the mart.
  • Implement measures to avoid stock damages, theft, and wastage.
  • Monitor shelve stocks and excellent product displays, and the general excellent appearance of the store premise.
  • Motivate employees to achieve set targets.
  • Communicate progress by preparing and sharing daily reports with the management.
  • Interact with customers to ensure that they have a positive experience and address any concerns or complaints that may arise.
  • Communicate job expectations and coach team members.
  • Receive deliveries from suppliers and maintain inventory.
  • Report any major or unresolved supply delays or problems to the business manager.
  • Investigate market trends and suggest items that would appeal to customers.
  • Collaborate with the HR team to hire and train staff, and conduct regular performance evaluations to ensure that all employees meet job expectations.
  • Collaborate with marketing and promotions teams to develop and execute marketing strategies to attract customers and increase revenue.
  • Keep records of expenses, sales, employee performance, and any other records necessary for management reviews and decision-making.
  • Communicate progress by preparing and sharing daily reports with the management.
  • Ensure all employees are appropriately dressed and presentable at all times depicting morals and the Damal standard.

Job Role

  • Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent service
  • Propose innovative ideas to increase market share
  • Conduct personnel performance appraisals to assess training needs and build career paths
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Report on buying trends, customer needs, profits etc
  • Be a shining example of well behavior and high performance
  • Additional store manager duties as needed

Requirements and Skills

  • B.Sc Degree in Business Administration or any relevant field
  • Proven successful experience as a retail Store Manager
  • Customer management skills
  • Powerful leading skills and business orientation
  • Strong organizational skills
  • Good communication and interpersonal skills.

Method of Application
Interested and qualified candidates should send their CV to: hr.intern@reposebayhr.com using the Job Position as the subject of the email.