Operations Executive Job at Digitvant Microfinance Bank

Digitvant Microfinance Bank, We offer a comprehensive digital banking experience, featuring savings, loans, fund transfers, and online payments via our website and App. Our platform allows customers to manage their finances efficiently and access a wide range of personalised services to meet evolving needs.

We are recruiting to fill the position below:

Job Position: Operations Executive

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Support daily business operations and ensure smooth end-to-end service delivery across departments
• Leverage digital platforms to automate processes, improve turnaround time, and enhance accuracy and efficiency
• Coordinate and manage back-office functions, including customer support, payment processing, KYC/AML compliance, and transaction monitoring
• Collaborate with cross-functional teams (IT, Finance, and Customer Experience) to improve workflows and solve operational challenges
• Identify process inefficiencies and suggest data-driven improvements
• Support systems integration, testing, and deployment of new features/tools related to operations
• Recommend and implement digital solutions for improved customer experience and internal efficiency
• Ensure compliance with industry regulations, internal controls, and quality standards
• Participate in vendor and partner management as needed
• Assist in operational audits and risk assessments

Requirements

• Bachelor’s Degree in Accounting, Banking and Finance, Business Administration,Economics, or anyrelated field
• 3–4 years of experience in Operations, preferably in a fintech, banking, or financial services environment

Strong digital skill:

• Strong analytical, problem-solving, and project management skills
• Proficiency in Microsoft Excel and data reporting tools
• Excellent communication and interpersonal skills
• Knowledge of financial regulations and compliance processes is an added advantage
• Ability to work independently and thrive in a fast-paced, tech-driven environment.

Method of Application
Interested and qualified candidates should send their CV to: b.owoyemi@digitvant.com and hr@digitvant.com using the subject 'Operations Executive' as the subject of the mail.