Relationship Management Officer Job at Unified Payment Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

In demonstration of our cross-enterprise alliances and capabilities, UP® is the first and only non-bank entity in Nigeria that is Principal Member or Licensed Acquirer of all of American Express, Mastercard, PayAttitude, UnionPay, and Visa.

We are recruiting to fill the below position:

Job Position: Relationship Management Officer
Job Location: Lagos

Details

• Collation of tasks from internal and external Call Notes/Meetings
• Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
• Ensure timely resolution of clients’ complaints/requests
• Ensuring that no receivable stays beyond 60 days with client
• Trending banks’ Reporting needs and proactively ensuring that banks subsequently get such reports without prompting
• Preparation of Request for Implementation (RFIs), Project Request Forms (PRFs) and Project Definition Documents (PDDs)
• Follow up to get sign offs on PRFs, RFIs and PDDs internally
• Collation, updating, tracking and preparation of clients’ birthdays and yuletide gift items
• Delivery of birthday and Yuletide Gifts to clients.

Job Requirements

• University Education: First Degree (2:2) or HND  in Marketing, Business Administration, Economics, Statistics, Computer Science or any other Discipline with Quantitative bias
• Others: Professional Qualifications - added advantage
• Experience:  2-3 years.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@up-ng.com Using the "Job Title" as the subject of the