Relationship Manager Job at SYOJ Consulting and Management Services
SYOJ Consulting and Management Services otherwise know as SYOJ Consulting is a company deeply committed to delivering leading edge HR Consultancy and Management Service to our client.
We are recruiting to fill the position below:
Job Position: Relationship Manager
Ref. No: RMBD-Abuja
Job Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
- To facilitate activities relating to promoting and marketing the Bank’s products.
Key Responsibilities
- Identify opportunities and promote the Bank’s products.
- Acquire new customers and nurture business relationship(s) with potential customers (e.g. high net worth individuals, corporate bodies etc.).
- Attend related forums, seminars, business receptions, etc. to learn about the latest market developments, business opportunities and existing competitors.
- Create and enforce plans/strategies that will boost positive brand perception and ensure customer needs are met.
- Effectively initiate and complete accounting opening documentation for customers in accordance with the KYC guidelines.
- Manage relationships with key accounts owners and ensure growth in deposit and prompt loan repayment.
- Build long-term relationships with clients and customers.
- Prepare Credit Appraisal Memorandum (CAM) and manage credit risk within applicable limit.
- Perform other duties as assigned by the Business Development Manager.
Requirements
- A minimum of First Degree or its equivalent in any discipline.
- 1 -3 years of experience.
- A master’s degree or Professional qualification/Certification will be an added advantage. (not compulsory).
- Post -graduation experience in marketing of Bank’s Products and Services not mandatory.
Skills and Competency Requirements:
- Good selling skills and ability to win customers’ trust.
- Negotiation skills and ability to ‘close the deal’.
- Good understanding of Mortgage loan system and credit appraisal system.
- Organization and ability to cope with competing demands.
- Good Office etiquette and interpersonal skills.
- Strategic thinking and ability to solve problems.
- Strong Communication Skills and client management skills.
- Analytical problem solving with ability to generate ideas.
- Ability to use own initiative and pay close attention to detail.
- Ability to work in a team and independently.
Key Performance Indicators:
- Market share in geographical location.
- Growth in total deposit balance.
- Overall profitability of the Bank (Revenue growth).
- Customer growth (Number of new and repeat customers).
- Number improved (existing) and new products/services.
- Accuracy and completeness of reports.
- Number of non-Performing Loan
- No of complaints from external and Internal customer s
- Internal Control Exceptions/Audit Opinion
- Effective administration of NHF loan
Key Result Areas:
- Deposit mobilization
- Quality of Mortgage loans booked
- Loan repayment
- Sound credit judgement
- Number of HNI Accounts
- Non-performing loans
- Number of new, active account and Number of repeat customers.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@syojconsulting.com using the Job Position and Ref No as the subject of the mail.
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