Call Center Agent Job at Cashigo International


Cashigo International, a leading internet finance company in Lagos is looking to fill the full-time services of the position below:

Job Position: Call Center Agent
Job Location: 
Lagos

Job Descriptions

  • He/She will be the liaison between the organization and its current and potential customers.
  • He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to up sell products when they arise.

Requirements

  • HND/B.Sc in any discipline.
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills
  • Must be Fluent in English and one other Language
  • 1-3 years’ experience working in a related job role

Method of Application
Interested and qualified candidates should send their CV and Cover Letter using the advertised "Job Title" as the subject of their email to: moonshine8789@gmail.com