Call Center Agent Job at Tenportion International Limited
Tenportion International Limited is a Fintech company that provides quick loans to customers via an online process.
We are recruiting to fill the position below:
Job Position: Call Center Agent
Job Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Make calls and manage incoming call
- Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution
- Contacting customers daily/weekly and informing them of their overdue draft
- Following up with customers daily/weekly on previous payment redemption date
- Advising customers on the best payment options and negotiating suitable payment plans.
Requirements
- Minimum of OND / HND / B.Sc qualification with 0 - 2 years of work experience.
- Strong Written, Communication and Negotiation Skills.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skill.
- Must have an Android Phone.
Method of Application
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job position as the subject of the email.
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