Contact Center Unit (Corps Member) Job at Invent Alliance Limited

Invent Alliance Limited is a company specialized on creation of multi-sectoral and multi-disciplinary business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.

We are recruiting to fill the position below:

Job Position: Contact Center Unit (Corps Member)

Job Location: Lagos

Job Brief

• We are currently hiring Corps Members for an Intern role in our contact center unit to be the liaison between our company and its current and potential customer.

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Meet personal/team qualitative and quantitative targets.

Requirements

• Presently undergoing NYSC and seeking a place to process PPA.
• Candidate must reside around the Lekki-Ajah axis for easy access to work.

Salary
N30,000 - N50,000 / Month

Method of Application
Interested and qualified candidates should forward their CV to: admin@inventallianceco.comusing the Job Position as the subject of the email.

Note: The company does not provide accommodation.