Customer Care Personnel Recruitment


Pathway Financial & Consultancy Services Limited - Founded in 2012, advises on business and strategic management to corporations, government and other organizations.

We are recruiting to fill the position below:

Job Position: Customer Care Personnel

Job Location: Nigeria
Employment Type: Full-time

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirement

  • Bachelor's Degree qualification

How to Apply
Interested and qualified candidates should send their Resume to: pathwayfinanceconsultltd@gmail.com using the position applying for as the Subject of the mail.

Click here to Apply