Customer Relation Officer


Insight Consults Limited is a major player in the Nigerian economy with main business focus in Customer service consulting, capacity building, Manpower development, logistics, contracts and supplies.

We are recruiting to fill the position below:

Job Position: Customer Relation Officer
Job Location:
 Lagos

Responsibilities

  • Prepare proposal for clients, marketing and other required letters.
  • Maintain client focused working environment for team.
  • Identify and develop new business opportunities with client contacts.
  • Gather and input data, maintain databases, research projects, problems, and create reports.
  • Refer clients to appropriate people when necessary.
  • Generate performance reports and client account summaries.
  • Organizational and time management skills with particular attention to detail
  • Receiving customers, attending to customers complaints, receiving and responding to online requests and documentations.
  • Interested applicant must be experienced and must have a good customer care quality and must be ready to build and sustain good corporate image of the organization.

Job Requirements

  • Minimum of OND
  • A minimum of 2 years of relevant experience
  • Available for immediate employment
  • Good computer Knowledge
  • Ability to multi task
  • Must be computer literate
  • Must be extremely fluent in English and good marketing skills.
  • Age: 20 – 30 years.
  • Strong management, negotiation, communication and interpersonal relations skills.
  • Ability to work under pressure with less/no supervision are added requirements.
  • Experience in the banking industry will be an added advantage.
  • Good customer service skills.
  • Good relations skills.
  • Good problem solving skills.
  • Good documentation and record keeping.
  • Good reading and listening skills.
  • Good dress sense

Note: Only qualified applicants will be invited for screening. Multiple applications are not acceptable.