Customer Relation Officer
Insight Consults Limited is a major player in the Nigerian economy with main business focus in Customer service consulting, capacity building, Manpower development, logistics, contracts and supplies.
We are recruiting to fill the position below:
Job Position: Customer Relation Officer
Job Location: Lagos
- Prepare proposal for clients, marketing and other required letters.
- Maintain client focused working environment for team.
- Identify and develop new business opportunities with client contacts.
- Gather and input data, maintain databases, research projects, problems, and create reports.
- Refer clients to appropriate people when necessary.
- Generate performance reports and client account summaries.
- Organizational and time management skills with particular attention to detail
- Receiving customers, attending to customers complaints, receiving and responding to online requests and documentations.
- Interested applicant must be experienced and must have a good customer care quality and must be ready to build and sustain good corporate image of the organization.
- Minimum of OND
- A minimum of 2 years of relevant experience
- Available for immediate employment
- Good computer Knowledge
- Ability to multi task
- Must be computer literate
- Must be extremely fluent in English and good marketing skills.
- Age: 20 – 30 years.
- Strong management, negotiation, communication and interpersonal relations skills.
- Ability to work under pressure with less/no supervision are added requirements.
- Experience in the banking industry will be an added advantage.
- Good customer service skills.
- Good relations skills.
- Good problem solving skills.
- Good documentation and record keeping.
- Good reading and listening skills.
- Good dress sense
Note: Only qualified applicants will be invited for screening. Multiple applications are not acceptable.
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