Customer Relationship Officer Job at Tharwa Finds
Tharwa Finds is a staffing company dedicated to providing the most seamless, secure, cost-effective staffing solution. We offer a range of staffing services; domestic, repairs, entry-level and, hospitality.
We are recruiting to fill the position below:
Job Position: Customer Relationship Officer
Job Location: Surulere, Lagos
Employment Type: Full-time
Duties
- Handle incoming walk-in customers, phone calls, appointments and messages.
- Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
- Provide constructive feedback on sales, effectiveness of promotions, customers, product and service launches as well as store activities and trends.
- Build rapport and establish good relationships with customers to ensure customer retention.
- Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
- Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
Requirements
- Candidates should possess HND / Bachelor's Degrees with 3 - 10 years of relevant work experience.
Salary
N100,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: cvtharwa@gmail.com using the Job Position as the subject of the mail.
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