Customer Relationship Officer Job at Tharwa Finds

Tharwa Finds is a staffing company dedicated to providing the most seamless, secure, cost-effective staffing solution. We offer a range of staffing services; domestic, repairs, entry-level and, hospitality.

We are recruiting to fill the position below:

Job Position: Customer Relationship Officer

Job Location: Surulere, Lagos
Employment Type: Full-time

Duties

• Handle incoming walk-in customers, phone calls, appointments and messages.
• Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
• Provide constructive feedback on sales, effectiveness of promotions, customers, product and service launches as well as store activities and trends.
• Build rapport and establish good relationships with customers to ensure customer retention.
• Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
• Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.

Requirements

• Candidates should possess HND / Bachelor's Degrees with 3 - 10 years of relevant work experience.

Salary
N100,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: cvtharwa@gmail.com using the Job Position as the subject of the mail.