Customer Service Officer (Intern) Recruitment at PropertyPro.ng

PropertyPro.ng (formerly ToLet.com.ng) is a world-class real estate property center platform powered by the consolidation of ToLet.com.ng and Jumia House Nigeria (formerly Lamudi) which was acquired by ToLet.com.ng in October 2017. The name change reflects the company's broader commitment and its expertise in driving the innovations needed to shape the future of real-estate search solutions.

We are recruiting to fill the position below:

Job Position: Customer Service Officer (Intern)
Job Location: Lagos
Employment Type: Full-time

Job Description

• Maintaining a positive, empathetic, and professional attitude toward clients at all times.
• Promptly responding and processing customer’s requests.
• Communicating with customers through various channels.
• Liaising and negotiating with vendors and client’s
• Acknowledging and resolving client complaints.
• Keeping records of client interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues.
• Provide professional customer support.
• Supervise the entire move while ensuring customer satisfaction
• Strong phone contact handling skills and active listening

Education

• Minimum of HND / B.Sc qualification
• 2 - 5 years of work experience.

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@propertypro.ng using the Job position as the subject of the email.