Customer Service Officer Job at Gadebo Olamerun Angency Limited

Gadebo Olamerun Angency Limited is one of the top insurance agency in Nigeria and also a recruiter, registered under the CAC... Our aim is to eradicate unemployment in Nigeria. We provide JOBS for thousands of Nigeria.There is ongoing recruitment in Lagos, Kano, PH, Kaduna, Oyo, Ogun, and Abuja Presently.

We are recruiting to fill the position below:

Job Position: Customer Service Officer
Job Locations: Abuja (FCT), Cross River, Kaduna, Kano, Lagos, Ogun, Oyo and Rivers
Employment Type: Full-time

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• High School Diploma, General Education Degree or equivalent.
• 1 - 5 years of work experience.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Salary
N80,000 - N150,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: goajobs001@gmail.com using the Job position as the subject of the mail.