Customer Service Officer Job at TruPurpose Job Shop Limited
TruPurpose Job Shop Limited is a management consultancy firm located in Ibadan. We are licensed by the Federal Ministry of Labour and Employment, and have been in operation for more than a decade. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, etc.
We are recruiting to fill the position below:
Job Position: Customer Service Officer
Job Location: Moniya-Ibadan, Oyo
Employment Type: Full-time
Responsibilities
- Communicating with customers across various channels.
- Cross-selling & up-selling products & services.
- Acknowledging & resolving customer complaints.
- Performing marketing activities from the office.
- Ensuring customer satisfaction & ensuring professional customer support.
Requirements
- HND / Bachelor's Degree qualification in Marketing or it's equivalent, Public Administration, Mass Communication or Business Administration.
- Must have 4 - 5 years of relevant experience as a Customer Service Officer or a related role.
- Must reside at/around Moniya or Ojoo
- Excellent communication skills
- Fluent in Igbo (Hausa is an added advantage)
- Customer service-oriented.
- Proficiency with Microsoft Word, Microsoft Excel, & Microsoft PowerPoint.
- Possessing sales skills (cross-selling & up-selling) is an advantage.
- Female/Male
- 28 - 40 years old
- Married
Salary
N50,000 - N60,000 monthly
Method of Application
Interested and qualified candidates should send their CV / Applications to: trupurposejobs@gmail.com using "Customer Service Officer - Moniya" as the subject of the mail.
Note
- We appreciate all applications, however, only shortlisted candidates will be contacted.
- Qualified & interested candidates should call: 07083248640 & 09024126032 .
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