Customer Service Representative
Lifepage Group is an Investment Holding Company with devoted interest in Real Estate Development, Investments, Training & Seminars. The company is duly registered with her Head Office in Lagos, Nigeria.
We are recruiting to fill the position below:
Job Position: Customer Service Representative
Job Location: Lagos
Job Description
- Applicants must be able to manage large amounts of in-coming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirement
- Minimum of an OND/NCE required.
Method of Application
Interested and qualified candidates should send their CV to: info.lifegate1@gmail.com
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