Employment Opportunities at Clenn and Peak Co

Clenn and Peak Co. , a Human Resource Management / Recruitment Company, is recruiting to fill the position below:

Job Position: Admin Manager
Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• As an Administrative Manager, you will be in charge of coordinating the organization’s operations and general workflows.
• You will also be responsible for managing and pushing the activities of the sales and marketing team.

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Manage documentation, from creation to controls
• Manage the entire business function and procedures
• Manage and push the sales and marketing team to ensure that set deliverable are being met
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business functions
• Manage business schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new materials with attention to budgetary controls
• Monitor costs and expenses and ensure adequate documentation of financial transactions
• Oversee facilities services, maintenance activities and liaise with vendors and contractors
• Ensure that business operations and employees adhere to policies and regulations
• Provide periodic reports to the management team.

Job Requirements

• B.Sc / BA in Business Administration or related field
• Verifiable minimum 2 years’ experience in a requisite position, preferably in a managerial role
• Proficiency in the use of MS Office
• Ability to use online accounting software
• An analytical mind with problem-solving skills
• Excellent communication, organizational and negotiation skills

Salary Range
N70,000 - N80,000 monthly.

Job Position: Sales Executive
Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• We are looking for passionate Sales Executives to join our team.

Your Responsibilities shall include:

• Generating leads, making sales calls, and meeting sales targets;
• Setting sales goals and developing sales strategies;
• Contacting potential and existing customers on the phone, by email, and in person;
• Handling customer questions, inquiries, and complaints;
• Preparing and sending out marketing materials like proposals and presentations;
• Building and maintaining a CRM database;
• Meeting daily, weekly, and monthly sales targets;
• Participating in sales team meetings;
• Preparing and sending out sales reports.

Job Requirements

• B.Sc / BA in Marketing or related field
• Minimum 1 year requisite experience
• Excellent customer service, persuasion and presentation skills
• Strong verbal and written communication skills
• Excellent phone and presentation skills
• Proficiency in the use of Microsoft Office, sales software programs
• Good negotiation and problem-solving skills.

Salary
N60,000 monthly + commission.

Job Position: Customer Service Executive
Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• We are looking for a qualified customer service executive who will offer excellent customer service and after-sales support. Your main responsibility is to ensure that customers are satisfied.

Your duties will also include:

• Managing large amount of incoming calls and customer inquiries.
• Resolving customer complaints brought to your attention.
• Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Meet personal/customer service team sales targets and call handling quotas
• Conduct quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Generate sales leads

Job Requirements

• A Bachelor’s Degree in Administration or related field.
• A minimum of 3 years' experience.
• Excellent interpersonal, written and oral communication skills.
• Knowledge of CRM systems.
• Excellent knowledge of Ms packages and Google workspace.
• Knowledge of mediation and conflict resolution techniques is preferable.
• Strong phone contact handling and active listening skills.
• Ability to multi-task, prioritize, and manage time effectively.

Salary
N60,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: thecareerdrill@gmail.com using the Job position as the subject of the email.