Female Customer Care Officer

Doculand Business Solutions Limited is Nigeria’s foremost professional print and copy business center. We originated in Lebanon and we have branches in Jordan and Lagos. We are sought after for our excellent work, creativity and great customer service. We have a team of professionals who ensure we attain new levels in customer expectations and fulfillment.

We are recruiting to fill the position below:

Job Position: Female Customer Care Officer
Job Location: Lagos
Job Description

• Welcome customer
• Reply e-mails if supervisor/Asst Mgr not present
• Answering the phones after two rings
• Up selling for both services and stationary section
• Report to Supervisor
• Client enquiry & feedback
• Take all details needed for the order
• Give price up to N100,000 (with the help from supervisor/manager)
• Updating data collected on a soft copy (excel sheet)

Job Requirements

• Applicants must be a graduate and must have completed NYSC.
• A minimum of 1 – 3 years working experience in sales.

Application Closes on  31st January, 2018.