Front Desk / Customer Service Representative Job at Liveyourdream Consulting

Liveyourdream Consulting, established in 2015, is a household name in the provision of efficient consulting services in Nigeria controlling a significant proportion of service opportunities in each area of our operations helping companies to grow with our expert services.

We are recruiting to fill the position below:

Job Position: Front Desk / Customer Service Representative 
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time


  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Answer all incoming calls, redirect them or keep messages
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Receive letters, packages, etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Check, sort and forward emails
  • Take up other duties as assigned (travel arrangements, schedules, etc.)
  • Maintaining a positive, empathetic, and professional attitude towards customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Good Knowledge of company's products for prompt response to customer enquiries
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.


  • A Bachelor’s Degree preferred
  • 2 to 5 years of prior experience, preferably in construction industry
  • Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
  • Ability to organize a daily workload by priorities.
  • A proactive approach to problem-solving with strong decision-making skills.
  • Professional level verbal and written communications skills.

N150,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the mail.