Front Desk Officer
LeadHire Limited - Our client, is currently seeking applications from suitably qualified candidates to fill the position below:
Job Position: Front Desk Officer
Job Location: Port Harcourt, Rivers
Job Brief
- The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
- The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (eg fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- A degree in any discipline
- Experience: 1 to 2 years
Interested and qualified candidates should send their CV's to: jobs@leadhire.com.ng with ‘Front Desk Officer - Port Harcourt’ as the subject
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