Front Desk / Social Media Officer Job at JTB Recruiting Firm

JTB Recruiting Firm is a human capital firm with a mission to provide diverse human resources activities including recruitment to enhance business growth and proficiency.

We are recruiting to fill the position below:

Job Position: Front Desk / Social Media Officer
Job Location: Obanikoro, Lagos
Employment Type: Full-time

Job Description
The Front Desk Responsibilities:

• Act as the focal person to receive, direct and relay telephone messages;
• Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations;
• An adequate and good representation of the company’s image and values to visitors;
• Respond professionally to public inquiries;
• Pick up and deliver the mail;
• Make preparations for in-house meetings;
• Develop and maintain an up-to-date filing system and file all correspondence;
• Tidy and maintain the reception area;
• Provide word-processing and secretarial support;
• Responsible for safe-keeping and disbursement of all office stationery & supplies and ensuring required stock levels are maintained at all times;
• Effective functional relationship with other units;
• Organize meetings and Prepare Minutes of staff meetings.
• Oversee and implement any ad-hoc HR /Administrative process or event as may be required from time to time;
• Other assigned duties by Supervisor & HOD.

Social Media Responsibilities:

• Running company social media advertising campaigns.
• Formulating high-quality write-ups and visual content for each social media campaign.
• Building a social media presence by maintaining a solid online presence.
• Monitoring the company's brand on social media.
• Updating the company activities’ on respective platforms for branding and visibility.
• Building brand awareness by engaging relevant influencers.
• Managing our online communities to ensure respectful and appropriate engagement.
• Responding to comments on each of our accounts.
• Overseeing customer service provided via social media.
• Analyzing data to determine whether social media campaigns have achieved their objectives.
• Coaching employees company-wide on content creation best practices.

Qualifications & Skills Required

• Minimum of Bachelor’s Degree in Administration / Management or relevant field;
• Solid work experience with Front Desk and Social Media Officer;
• Proficient use of MS Office, social media platforms, and high technical adaptability;
• 1-3 years of related work experience.
• Strong interpersonal skills;
• A polite, friendly, and diplomatic manner;
• Excellent communication skills, both written and verbal;
• The ability to manage events, priorities, and manage several different tasks successfully;
• Ability to delegate and supervise colleagues effectively;
• An excellent understanding of administrative activities;
• Reliability & Dependability;
• Detail-oriented with strong negotiation/cost-effectiveness skills;
• The ability to thrive in pressured or stressful, high-paced situations;
• Good teamwork player, close collaboration with internal & external stakeholders, flexibility, and ability to quickly respond to changes.

Salary
N50,000 - N80,000 monthly.