General manager Job at W.Else Nigeria Limited

W.Else Nigeria Limited is a commited to provided great food delivery experience across Nigeria. W.Else Nigeria Limited has been delivering greay meals across Portharcourt through its brands wherelse.ng, soupplace.ng and Gogrills.

We are recruiting to fill the position below:

Job Position: General manager
Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Key Performance Indicators (KPIs)

• Revenue growth and sales targets
• Customer satisfaction ratings
• Staff performance and retention
• Food cost control and waste reduction
• Operational efficiency
• Compliance with health and safety standards.

Requirements
Educational Qualification:

• Minimum of BSc in: Hospitality Management, Business Administration, Hotel & Catering Management, Marketing or related fields
• (Relevant work experience may substitute for formal education.

Relevant experience:

• Restaurant or hospitality management
• Team supervision and staff coordination
• Customer service management
• Inventory and stock control
• Sales and performance monitoring
• Financial reporting and budgeting.

Professional Skills & Competencies:
Core Skills:

• Strong leadership and team management skills
• Excellent verbal and written communication
• Customer service excellence
• Problem-solving and decision-making ability
• Inventory and cost control management
• Basic accounting and financial reporting knowledge
• Proficiency in MS Word, Excel, and POS systems.

Operational & Technical Skills:

• Restaurant operations management
• Staff scheduling and workforce planning
• Food safety and hygiene compliance
• Sales tracking and performance analysis
• Vendor and supplier coordination
• Conflict resolution and complaint handling.

Personal Attributes:

• Result-oriented and performance-driven
• Strong leadership presence
• Organized and detail-oriented
• Ability to work under pressure
• High level of integrity and professionalism
• Energetic and proactive
• Excellent interpersonal skills.

Other Requirements:

• Willingness to work flexible hours (including weekends and holidays)
• Ability to manage both front-of-house and back-of-house operations
• Strong presentation and reporting skills
• Ability to motivate and develop staff
• Good understanding of customer satisfaction strategies.

Salary
N100,000 - N150,000 per month. 

Method of Application 
Interested and qualified candidates should submit their CV to: Wherelseng@gmail.com using the Job Position as the subject of the email.