Guest Service Executive Job at Filmhouse Cinemas Limited
Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of; Cinema operation: we Manage sites; Own sites, Consultancy for cinema development: Design; Fit-out; Cinema project management, Film Distribution: Rights Acquisition; Booking into cinemas; content development.
We are recruiting to fill the position below:
Job Position: Guest Service Executive
Job Location: Lagos
Employment Type: Full-time
Essential Duties and Key Responsibilities
- Greeting guests upon arrival and making them feel welcome.
- Administering Cube check-ins and check-outs.
- Providing front desk services to guests.
- Assigning available Cube rooms and taking care of basic administrative duties (reconfirming stock of popcorn packs and soft drinks strictly for use in the Cubes)
- Organizing cleaning and HSE turn around per booking
- Being a source of information to guests on various matters including available movies and service offerings.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Recording & reporting feedback for improved services
- Selling the offerings and benefits of the Filmhouse+ app to guests or prospective members
- Registering new members for the Filmhouse App. and helping already registered members redeem tickets and concession items purchased from the app.
- Handling, recording and monitoring lost and found items.
- Marketing in-house prospects to patronize the Cube.
- Assist with other duties as assigned by line manager.
- Candidates should possess 2 years of experience.
Method of Application
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the job title as the subject of the mail.
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