Human Resources Officer Job at Save the Children

Save the Children is the world's leading independent organisation for children. We work in 120 countries. We save children's lives; we fight for their rights; we help them fulfill their potential. We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We are recruiting to fill the position below:

Job Position: Human Resources Officer (National position) 
Ref Id: 190000Y1
Job Location: Maiduguri

Role Purpose

  • To provide professional support and assistance for the development and management of Human Resources functions within the Humanitarian team, for the development and maintenance of policies & procedures, for staff welfare and the promotion of the Child Safeguarding Policy.

Scope of Role

  • Reports to: HR & Admin Manager
  • Staff directly reporting to this post: HR Assistant
  • Budget responsibility: None

Key Areas of Accountability

  • Maintain Updated Personnel files for all staff as well as the staff database
  • To provide Admin support to Line Manager to arrange training opportunities for staff
  • Ensure that all changes to SC payroll is prepared/updated punctually and that these changes are checked and signed off by HRAM before being sending to the Country Office for signing
  • Provide admin support to Line Manager to arrange training opportunities for staff

Human Resource Management:

  • Assist HR & Admin Manager in the development of annual needs for development / training through the formal performance review process
  • Maintain and update all database/tracker for Staff, Consultants, Volunteers, recruitments, learning and development, applicants
  • Participation in the organisation of trainings and maintaining a list of trainings conducted.
  • Support in researching training opportunities as prioritised by the Humanitarian Management Team or as requested by Supervisor.
  • Manage exit process of staff
  • Prepare terminal benefit of exiting staff and share with Line Manager for approval
  • Preparation of monthly department report


  • Under the supervision of the HRAM, lead in the recruitment of all national positions.
  • Liaise with Hiring Manager on recruitment
  • Ensure recruitment is done in line with SCI guidelines and key policy like child safeguarding is uphold during recruitment
  • Coordinate and assist in interviewing/recruitment processes:
    • Long/Short-listing of candidates
    • Assist as part of a panel in interviewing candidates
    • Ensure reference checks, criminal record check and all vetting are done in line with SCI guideline for candidate
    • Ensure recruitment documents are obtained and arranged in line with SCI guideline for new recruitment
    • Prepare contracts and offer letters
    • Respond to enquiry of candidates on recruitment
    • Inform Hiring Managers of new staff coming on board
    • Develop standard induction pack in line with SCI guideline for new staff
    • Create and share with Hiring Managers induction schedule for new staff

Staff Health and Welfare:

  • Under the supervision of Line Manager, lead the staff welfare programmes
  • Liaise with the CO to register staff with Health Management Organisations (HMO)
  • Maintain records of all incident reports
  • Provide relevant information necessary for the management of the combined accident and employee compensation and group life insurance cover for staff

Other - Other ad hoc tasks as requested by Line Manager.

Skills and Behaviours  (our Values in Practice)

  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


  • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically


  • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks


  • Honest, encourages openness and transparency; demonstrates highest levels of integrity

Skills and Experience

  • BSc/HND in Industrial Relations, Personnel Management, Business Administration or relevant Social Sciences
  • Minimum of 3 years post NYSC progressive experience in HR Generalist role
  • Fluency in written and spoken English
  • Demonstrable ability at report writing
  • Sound knowledge of HR practices, procedures and administrative systems
  • Excellent planning and organisational skills, with proven administrative skills
  • Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure
  • Strong coordination and time management skills
  • Excellent communication and interpersonal skills and a willingness to be respectful, kind, sensitive and empathise with staff and beneficiaries
  • Proven capacity of management, leadership and team work
  • Strong teamwork skills with the ability to both support colleagues and request support as and when required
  • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
  • Willingness to travel to the field for work
  • Computer literate at high level
  • Commitment to Save the Children mission, vision and values


  • Have working knowledge of the local language
  • Work experience in an NGO
  • Masters/MBA
  • Knowledge of HR analytics
  • Knowledge of the use of Orale and Taleo